We are hiring

We are looking for a Concierge to manage the day to day operations of Lilypad Palm Beach on a regular part-time or casual basis.

Responsibilities include:

• Required 2-3 days midweek plus rotating weekend roster

• Run the day to day preparations of Lilypad and prepare venue for bookings:

  • Daily morning pick up of goods from suppliers in Mona Vale and Palm Beach. This includes: catering + beverage stock, laundry drop off/pick up and other consumables from storage

  • Oversee cleaners and stock Lilypad supplies for upcoming booking

• Be the venue concierge that is responsible for the check in/out of guests for bookings, as well as be on call for guests during their stays

• Working directly and reporting to the Venue Manager

• Ensure excellent and consistent customer service delivery

• Required to drive small tender for the operations (taking cleaners to and from venue, removing rubbish and laundry etc.). License is not required however preferred.

Benefits and perks

• An enjoyable, professional and dynamic work environment

• The opportunity to learn new skills

• The opportunity to be a part of a fast growing company

Skills and experience

• Event planning and hospitality experience essential

• Must be passionate about customer service and willing to go above and beyond to ensure a great experience

• Must have excellent communication skills

• Must be well presented at all times

• Must have current NSW RSA certificate

• Must have a valid NSW Drivers License and vehicle

• Must be flexible with shifts and available for some weekends

• Marine/boating experience and license desired

If you have a passion for hospitality and customer service, strong attention to detail and are an effective communicator, we would love to hear from you. Please send your CV to Ashlea via this link.